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FAQ'S
FREQUENTLY ASKED QUESTIONS
If you have a question about the Wild and Free holiday packages or extended services, policies, etc, check out our FAQ’s to see if your question has already been asked.
Below are answers to our most commonly asked questions:
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When is the next trip to Zanzibar?Trips to Zanzibar can be booked all year round. If you would prefer to travel with other Wild & Free travelers, send us your enquiry and we will do our best to align your dates to create a group vibe.
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What payment types are available to secure the booking?We issue an invoice with our banking details for electronic funds transfers.
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Do you have an affiliate program?Great question! Yes we do! In fact, we have 2 categories to ensure anyone can work with us. Whether you are an individual Wild & Free traveler wanting to benefit from sharing the island magic, or if you are a business selling tour packages on the island and want a great party package to get more Wild & Free spirits visiting, check out our Affiliates page for more info and contact us to become one of our Wild & Free Affiliates!
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What is the cancellation/refund policy?You can find all of our cancellation/refund information in the policies of our terms and conditions.
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Can you take group bookings and is there a group discount?Absolutely! The more the merrier! Group bookings can either benefit from a group discount or an attractive Wild & Free incentive. We try our best to keep our groups together in one hotel, but in the case our Wild & Free Accommodation venue reaches its capacity, we will place the balance of the group in our nearby sister hotel, Simba Garden Lodge.
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How safe is Zanzibar?Zanzibar is super safe and a well respected tourist destination in East Africa. Our founder as a single woman would often go out alone, walk through the village alone as well as along the beach, but of course we urge our guests to always be vigilant. Tourists can occasionally fall victim to petty theft such as stolen phones or purses. These are devastating when your vacation photos and contacts are taken away from you, so we encourage you to drink responsibly, keep your phone on you at all times and don't leave these valuables unattended.
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Which part of Zanzibar will we be staying during the holiday?Paje village is located along the South East Coast of Zanzibar, approximately 1 hour drive from the airport. The hotel is centrally located amidst many incredible bars, clubs, restaurants and local shops.
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Will we get a chance to see other parts of the Island?The Mnemba Island Snorkeling excursion takes place on the Mnemba Atoll which is on the North-East coast, this is a beautifully scenic 1-hour drive away which gives you an opportunity to see other villages and a different marine setting to that of Paje. Should you wish to explore more of the island, we are able to add excursions which can take you into Stone Town, further south of the island, or to one of the other small islands off the coast of Zanzibar. Let us know where you would like to go and we can make arrangements for you.
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What would you recommend as a daily budget for Zanzibar?We recommend budgeting at least $50 per person per day for additional transportation, party entrance fees, food and drinks.
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What size groups do you take on your trips?We cater for 1 person and large groups, you name your number, and we will make it happen. Wild & Free is a party experience, the more, the merrier!
STILL HAVE A QUERY OR QUESTION?
Get in touch today and one of guest support team will be on hand to answer any queries you may have:
PHONE
+27 82 717 4772
ADDRESS
Paje, Zanzibar, TZ
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